Refund Policy

1. Refund period

A full refund is available for an initial purchase, monthly payment, or renewal when the request is submitted within 14 calendar days of that payment. This policy supplements and does not limit mandatory consumer rights under applicable law.

2. How to request a refund

Contact @zloy_tomych on Telegram and provide:

• the email address used for the purchase;
• the Paddle transaction ID shown in your email or receipt;
• a short reason for the request so we can improve the product.

Do not post your license key publicly. We may ask you to verify the purchase.

3. How refunds are processed

Paddle processes payments as Merchant of Record. Once approved, a refund is returned to the original payment method. The time it takes to appear depends on Paddle, the bank, and the payment method.

After a full refund, the related license may be suspended or revoked and its installer download link disabled.

4. Subscription cancellation

You can cancel a monthly subscription at any time through the secure Paddle link in your purchase email or through support. Cancellation stops future renewals; access normally continues through the already paid billing period. Cancellation is not itself a refund, but a charge made within the previous 14 days remains eligible under this policy.

5. Duplicate or unauthorized charges

If you notice a duplicate or unauthorized charge, contact us and Paddle as soon as possible. These cases are reviewed separately and are not conditioned on ordinary technical troubleshooting.

6. Abuse

We may deny a request involving proven fraud, systematic refund abuse, distribution of a license key, or a chargeback where permitted by law. This does not limit rights that cannot legally be excluded.